Shipping policy

Shipping Policy

This Shipping Policy applies to all orders placed with Hamzish Store (“we”, “us”, or “our”). By placing an order through our store, you agree to the terms outlined below.

1. Order Processing Time
   All orders are processed within 1–3 business days (excluding weekends and public holidays). Orders placed after business hours or on holidays will be processed on the next working day. We reserve the right to extend processing times during high-demand periods or unforeseen circumstances.

2. Shipping Coverage
   We offer worldwide international shipping. Customers can place orders from any country where our shipping services are available.

3. Delivery Time
   All orders are delivered within an estimated time of 7–8 business days after dispatch. Delivery times are estimates and may vary depending on destination, logistics conditions, and external factors beyond our control.

4. Shipping Rates
   Shipping charges will be calculated and displayed at checkout before completing your purchase.

5. Delays & Force Majeure
   We are not responsible for delays caused by courier services, weather conditions, incorrect shipping information provided by the customer, or events beyond our control.

6. Incorrect Shipping Information
   Customers are responsible for providing accurate and complete shipping details. If an order is returned due to incorrect or incomplete address information, additional shipping charges may apply to resend the order.

7. Lost or Missing Packages
   If your order has not been delivered within the expected timeframe, please contact us at toolwise020@gmail.com. We will review the issue and assist you in resolving it where possible.

8. Damaged Items
   If your order arrives damaged, you must contact us within 48 hours of delivery and provide clear photo evidence. We will assess the issue and provide an appropriate resolution in accordance with our policies.

9. Contact Information
   For any shipping-related inquiries, please contact us at toolwise020@gmail.com.